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Caution: Always unplug the vacuumcleaner before attempting to solve a problemor when servicing.
Troubleshooting
PROBLEM:
CAUSE:
SOLUTION:
Vacuum cleaner
not working
Power cord not firmly plugged into
power point.
Plug power cord into power point firmly.
Vacuum cleaner not turned on.
Press on/off button.
Thermal protector shuts off
vacuum cleaner due to high motor
temperature.
Turnmainswitchoffandunplugthevacuumcleaner.Conduct
safety andmaintenance checks found in the Product and
TrainingManual. After 30minutes the vacuumcleaner should
be ready for use. If not contact Pacvac for your nearest
Authorised Pacvac Service Centre.
Circuit breaker or RCD has tripped.
Check the machine is in good working order. If OK, reset
circuit breaker or RCD. If circuit breaker or RCD trips again
contact your nearest Authorised Pacvac Service Centre.
Vacuum cleaner
has no/poor
suction
Dust bag full.
Remove, empty and clean dust bag.
Dust bag not installed
correctly.
Remove and empty dust bagmaking sure the rubber seal is
fitted correctly.
Hose not installed correctly.
Reconnect hose and ensure correctly sealed.
Blockages.
Remove hose, wand and floor tools; remove any blockages.
Filters blocked.
Clean filters.
Filter not installed correctly.
Refit filter making sure the rubber edging is correctly fitted
around the filter retainer.